31 August 2010 1 Comment
Moving to a different way of running the services that we own and use means we need to know what this means. Vigoda has excellently put together his thoughts on the subject which are worth highlighting. He states that in this new era people have a duty to become engaged in collaborative activities with Government & Public Administration (G&PA) but more importantly that G&PA has the greater duty to create conditions for such involvement by all available means. He has outlined his thoughts on the roles of the different players as follows:
Role of Government & Public Administration:
- Volunteer programs in the fields of health, welfare service, education and security need to receive national support.
- Adequate training programs for volunteers as well as volunteer leadership and management need to be developed and implements by professionals
- Governments will be responsible for coordinating cooperation among different voluntary groups and institutions.
- Governments to establish public volunteers’ committees to coordinate voluntary activity at the local and national levels.
- G&PA to maintain advisory position, providing citizens with sufficient conditions and experience to work out their spontaneous ideas.
- Transform goodwill into effective operations. Investment in the spontaneous behaviour of the people is low cost and economical compared with other reform efforts and thus must be encouraged.
- All programs of citizen’s involvement will benefit from obtaining continuous evaluation by unbiased professionals.
- Educational efforts that emphasise the importance of individual-level and organized entrepreneurialism may start in the very first years of school and create awareness in the very young of the high values of citizenship involvement.
He states that citizens, like other social players, serve as socialization agents of partnership. He has put together a diagram of where we are now and where we should be moving towards by having more formal collaborative and partnership links which can be seen in this diagram:
Role of citizens:
- Active participation in running their lives and managing their communities by individuals, groups or institutions though:
- Participation in neighbourhood associations or voluntary groups to aid the young, the elderly, or other sections of the population
- Active involvement in citizens’ committees
- Involvement in parents’ committees at schools
- Donating money and time or effort for charity or equivalent social goals
- Development of community services in various manners
- Encouraging others to take part in such activities
- Voice constructive criticism of the public system to encourage a culture of accountability and to provide feedback for politicians and public servants – increasing responsiveness and sense of responsibility
- Original civic journalism
- Letters to newspapers, public officials and politicians, radio and television programs
- Use of computerized media to spread knowledge and attitudes
- Educational teach youngest to become more involved and to use these methods extensively
He believes that moving to collaborative government/services will be calmer and more effective when the media and academia join in the effort. The positive elements of democracy cannot be achieved without an active, independent and responsible media.
- Effective and reliable communication channel between citizens and governments that promotes collaboration and partnership
- Power of media can be used to encourage people’s attitudes and opinions towards citizen involvement and participation in a variety of ways but also to consult on relevant policy decisions
- Encourage public recruitment to collaborative activities by means of educational programs.
- Pointing out theoretical considerations, conceptual grounding and practical means for cooperation, managerial science promotes the understanding of mutual social efforts
- Isolating and cultivating the benefits of partnership (and highlighting the advantages over simple state of competition i.e. responsiveness-based interaction)
- Discussion on collaboration takes priority over other issues in social affairs
- Public agenda becomes more sensitive to issues of partnership and their growth value. Managerial and administrative sciences also promote legitimization of cooperation and encourage more individuals to participate in public management enterprises.